Privacy Policy

Requillion Press (ABN 63 646 980 928) (“we”, “us”, “our”) respects your privacy. This policy explains how we handle personal information in line with the Australian Privacy Principles (APPs) in the Privacy Act 1988 (Cth).

What personal information we collect

We only collect personal information that is reasonably necessary for our activities. This may include:

• your name, email address, subject and message, and anything else you choose to include, when you use our contact form or email us. When you use the contact form we also record your IP address, browser type and the date and time you sent it, to help us prevent spam and abuse;
• technical information automatically recorded by our web server when you visit this site, such as your IP address, browser type, pages requested and the date and time of your visit.

This website does not use advertising, tracking or analytics cookies, and does not ask you to create an account. We do not collect sensitive information.

How we collect it

We collect personal information directly from you when you contact us, and automatically through server logs when you browse the site. You may contact us using a pseudonym, although we will need a working email address to reply.

Why we collect it and how we use it

We use personal information to:

• respond to your enquiries and correspondence;
• let you know about a book release if you ask us to;
• operate, secure and maintain this website and diagnose technical problems;
• comply with our legal obligations.

We will not use your information for any other purpose without your consent, unless permitted or required by law. We do not sell, rent or trade personal information.

Disclosure to others

We may share personal information with service providers who help us run the business, such as our website hosting and email providers, only to the extent needed for them to provide those services. We may also disclose information where required or authorised by law.

Overseas disclosure

Some of our service providers, including our email provider, may store data on servers located outside Australia, including in the United States. Where this happens, we take reasonable steps to ensure those providers handle your information consistently with the APPs.

Storage and security

We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification or disclosure. This site is served over an encrypted (HTTPS) connection. Server logs are retained only for as long as needed for security and maintenance, and we delete or de-identify personal information when it is no longer needed.

Mailing list

We do not currently operate a mailing list. If we introduce one, we will only add you with your consent, every message will include a way to unsubscribe, and we will update this policy before collecting any sign-ups.

Accessing and correcting your information

You may ask for access to the personal information we hold about you, or ask us to correct it, by emailing hello@requillionpress.com.au. We will respond within a reasonable time, usually 30 days, and will not charge you for making a request. If we refuse a request, we will tell you why in writing.

Complaints

If you believe we have breached the APPs, please contact us at hello@requillionpress.com.au with details of your concern. We will acknowledge your complaint promptly and aim to resolve it within 30 days. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or on 1300 363 992.

Changes to this policy

We may update this policy from time to time. The current version will always be published on this page, with the date it was last updated.

Contact us

Requillion Press
Email: hello@requillionpress.com.au